In commercial and high-end residential builds, the finish is everything. Clients and project managers demand flawless walls, but value engineering often pushes for the minimum standard. Instead of viewing a superior finish as a cost, we should frame it as a critical risk mitigation strategy. This is where specifying a Level 5 finish pays dividends.
For those who need a refresher, Level 5 is the highest level of drywall finish defined by the Gypsum Association. It involves applying a skim coat of joint compound over the entire surface after all taping and finishing is complete. This eliminates any chance of joint banding or texture variation being visible under harsh lighting.
Why Bother? The ROI of Level 5.
- Eliminates Call-Backs: The number one reason for post-occupancy call-backs is wall imperfections showing under the client’s final lighting. A Level 5 finish is the only guarantee against this, protecting your profit margin from costly return visits and repairs.
- Future-Proofs the Space: You don’t know how the end-user will light the space. Glare from glass curtain walls, track lighting, or atrium-style fixtures will expose every flaw in a Level 4 finish. Specifying Level 5 upfront removes this uncertainty.
- Accommodates Modern Finishes: Today’s popular paints—especially low-luster sheens like eggshell and matte, along with dark or bold colors—are extremely unforgiving. These finishes highlight minor surface variations that a flat paint would hide. A Level 5 finish provides the perfectly uniform substrate these modern paints require.
When is it Non-Negotiable?
Beyond client demands, insist on Level 5 for: areas with critical lighting (lobbies, galleries, hospitals), walls specified for gloss or dark paint, and any space where your company’s reputation is on the line.
By making Level 5 your standard for quality projects, you’re not just building a wall; you’re building trust and ensuring a satisfied client who is far more likely to provide a referral. It’s a smart spec that protects your work and your bottom line.